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  1. Smartrr
  2. FAQ

FAQ

  • What is Smartrr’s basic onboarding process?
  • How do I change my Smartrr Plan?
  • Can I migrate my subscriptions over from alternative payment processors?
  • What is included in the 1% of subscription GMV calculation?
  • How do customers manage their subscriptions?
  • How do customers view their next order?
  • How do customers create an account?
  • How do customers access their Account Portal?
  • How to update a shop’s customer notification sender email
  • How to manage the Smartrr Postscript Integration
  • How do I edit typography with CSS overrides?
  • What are CSS overrides?
  • How can I set which actions my customers can take on their subscriptions in their account portal?
  • How can I edit the copy/language of my store's Account Portal? (Translations)
  • Will updating product prices in Shopify reflect in Smartrr?
  • How do I adjust my billing schedule for subscriptions?
  • What happens when a customer’s payment method fails?
  • How do I set up rules around failed payments?
  • How do I view subscription transactions?
  • How can I create a user account on Smartrr for a team member?
  • Order Statuses in Smartrr Admin/Customer Portal
  • Why is the swapped product not updating in the orders placed on the same day?
  • How to view as a customer in the customer account portal?
  • What are Marketing Banners?
  • How do I set up an Instagram feed?
  • How do I set up creator upsells?
  • 🏁 How can I set up Checkout Extensions?
  • Can I offer buy-now-pay-later payment methods for subscriptions?
  • What happens to a subscription when an item is unavailable?
  • 🪜What is the Sequential Flow Builder?
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