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Update shipping address in subscription admin portal

Updated

Introduction:

The client is unable to edit address in Smartrr and it is not updating based on the customer's default address in Shopify. No script running required!

Steps:

  1. Open the store in Smartrr and view the subscription at hand (e.g. Subscription #13475938475)
  2. On the side, there is a column called Shipping Address, and it looks like this: 

    Screen Shot 2023-10-25 at 5.06.53 PM.png

  3. Press the pencil button to edit Shipping Address. If you edit the fields WITHOUT making an update to the phone number, the update button will be greyed out. You can easily delete the + sign to get around this issue.

    Screen Shot 2023-10-25 at 4.52.00 PM.png

  4. Make sure you check in the database in the customer_purchase_state_orm to see if the shippingAddress field is correctly updated. You can get the subscription number in Smartrr and use that for your __uniqueShopifyId__ contains filter.

Conclusion: 

Just a quick work around on the admin portal! We can potentially disseminate this to the merchants, so they can fix the issue on their end.

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